Last updated: May 2nd 2024 11:32 AM
We value your privacy very highly. Please read this Privacy Policy carefully before using the www.hightidexm.com website (the “Website”) operated by High Tide formed in the Republic of Ireland (“us,” “we,” “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.
What information we collect, how we use it, what happens if we don’t have it, and the legal basis for processing this information
We collect any and all information that you enter on this Website. We collect the following information about you:
| Category of information | Specific piece of information | Legal basis for processing this information | How we use this information | What happens if we don’t have this information |
|---|---|---|---|---|
| Identifying information | IP & country address | The user has provided consent to the processing of their information. | Analytics;Enforcing our Terms of Service;Marketing and advertising;Performing services. | Our use of your data for analytics will not be possible;Our use of your data for enforcing our Terms of Service will not be possible;Our use of your data for marketing and advertising will not be possible;Our use of your data for performing services will not be possible. |
| Identifying information | Email address | The user has provided consent to the processing of their information. | Contact Form, chatbot and Analytics. | Our use of your data for analytics will not be possible. |
| Identifying information | Device identifier | The user has provided consent to the processing of their information. | Analytics. | Our use of your data for analytics will not be possible. |
With whom we share your personal information
We do not share your personal information with any third parties.
Cookies
A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.
Children’s privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.
Analytics programs
This Website uses Google Analytics to collect information about you and your behaviours. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.
Information retention
We retain all of the information that we collect We no longer need the information from you.
Direct marketing
We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. Residents of the European Union and/or the European Economic Area and the United Kingdom – You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at info@hightidexm.com
Your rights
Depending upon where you reside, you may have the following rights with regard to your personal information:
| Right | Applies To |
|---|---|
| The right to access the personal information that we have collected about you. | Residents of the European Union and/or the European Economic Area and the United Kingdom only |
| The right to request that we delete all or some of the personal information that we have collected on you. | Residents of the European Union and/or the European Economic Area and the United Kingdom only |
| The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible). | Residents of the European Union and/or the European Economic Area and the United Kingdom only |
| The right to request that we amend any of the information that we have collected about you. | Residents of the European Union and/or the European Economic Area and the United Kingdom only |
| The right to withdraw your consent to the processing of your data. | Residents of the European Union and/or the European Economic Area and the United Kingdom only |
| The right to request that we restrict the processing of your data. | Residents of the European Union and/or the European Economic Area and the United Kingdom only |
| The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction. | Residents of the European Union and/or the European Economic Area and the United Kingdom only |
| The right to stop receiving unwanted direct marketing. | Residents of the European Union and/or the European Economic Area only |
Exercising your rights
You may exercise the rights specified above by submitting a consumer request to:
High Tide
info@hightidexm.com
11a Blackthorn Business Park, Coes Road, Dundalk, Co Louth, A91 P489, Ireland
We will need to verify your identity prior to effectuating your request and may ask you to provide personal information to do so.
We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.
Location of data processing
All data processing activities undertaken by us take place in Ireland, UK, Europe.
Third-party websites
This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Questions
If you have any questions about this Privacy Policy, please contact us at info@hightidexm.com
